Intercom Programming
Keep your building directory current — resident names, unit numbers, and call routing updated correctly, without downtime for residents.
Photo by Marija Zaric on UnsplashWhat this service covers
Intercom directories fall out of date fast — residents move, phone numbers change, units get renamed. We update your system directly so visitors always reach the right unit, and calls route to the right resident.
What's included
Directory updates
Adding, removing, and reordering unit listings as residents change.
Resident info changes
Updating names and call-out phone numbers tied to each unit.
System checks
Verifying call routing and door release function correctly after updates.
Process & turnaround
Send updated resident list
Board or manager provides the changes needed.
We update the system
Directory and call routing reprogrammed on-site or remotely.
We confirm and test
Test calls placed to confirm routing works correctly.
Typical turnaround: 2–3 business days from receiving your updated resident list.
Frequently asked questions
Will residents lose intercom access during updates?
No — updates are made without interrupting the system's normal operation for other units.
Can you set up call forwarding to a cell phone?
Most systems support this. Let us know during your request and we'll confirm compatibility with your building's system.
How do we submit resident changes?
A simple list — unit number, resident name, and phone number — sent by your board or management contact is all we need.